1. All the pure electric dump trucks produced by our company will provide lifetime maintenance service. In the "three guarantees" period, the quality problems will be repaired free of charge, and the problems that occur outside the "three guarantees" period, our company will organize maintenance in the first time, according to the service and accessories pricing fee service;

Second, the user is in accordance with the normal maintenance and use of the Sany pure electric dump truck maintenance manual, the quality problems of the equipment during the "three guarantees" period, after the identification of our company, the warranty is given;

Third, the "three guarantees" period: Our company promises that from the date of pick-up by the user, the whole vehicle will travel 60,000 kilometers a year (whichever comes first), the power battery is 5 years or 150,000 kilometers (whichever comes first) Drive the motor for 5 years or 150,000 kilometers (whichever comes first) and implement a free three-pack repair service. Except for damage caused by irresistible causes (such as earthquakes, typhoons, etc.) caused by personal dismantling, retrofitting, or human reasons, such as earthquakes, typhoons, etc.; not using Sany pure fittings during the warranty period, maintenance and repair on time according to the requirements of maintenance nodes, as Automatically waive the warranty rights;

4. The user should strictly handle the daily maintenance, maintenance and common faults of the vehicle according to the product manual, so that the vehicle is in a good state;

5. Our company has a technically competent and responsive after-sales service team and technical support from R&D personnel. 24-hour free service hotline, providing you with quality service such as troubleshooting, technical consultation. After dialing the service hotline, reply 15 minutes, 2 hours or agreed time to arrive, the general fault is 24 hours, and the major downtime is 72 hours.

Sixth, the supply of accessories: Through the market research, our company has developed a list of consumable parts and common parts for pure electric dump trucks, and stocks each service outlet. The local warehouse has 4 hours of delivery in stock, 12 hours of delivery without stock, and it is delivered in 72 hours for very large parts and assembly parts. Our company will analyze and supplement the accessories in the warehouse from time to time to meet the needs of users;

7. According to the needs of users, our company provides free training on pure electric dump trucks;

8. Our company will visit users from time to time, listen to users' voices and solve user problems.

Nine, emergency handling

1, smoking, catching fire

When the whole vehicle or battery system is exposed to smoke or fire, take the following measures immediately:

(1) Turn off the vehicle key, disconnect the low-voltage power supply, and evacuate personnel.

(2) If there is a fire, use a carbon dioxide or dry powder fire extinguisher to extinguish the fire. If you inhale the smoke caused by the fire in the battery, it will cause difficulty in breathing, evacuate to a safe place as soon as possible, and seek medical advice promptly.

(3) Arrange for system maintenance.

Under normal circumstances, only use carbon dioxide or dry powder fire extinguishers to extinguish the fire. The use of water may cause electric shock to the human body due to high voltage components.

Note: If smoke or fire is caused by abnormal charging, please turn off the charging power first, and then extinguish the fire.

2, flooding

The protection level of the battery system is IP67, but the protection level of a single group of battery boxes (when the power line between the boxes is not inserted) does not meet IP67. If it is flooded, please be sure to follow the following requirements:

(1) Evacuation personnel.

(2) Pull the battery system out of the water and drain it within 30 minutes, and pay attention to safety.

(3) Inform the after-sales personnel of the manufacturer in time and arrange for system maintenance.
The following measures are taken for flooding in normal loading conditions:

(1) When the vehicle enters the water for a short time, the performance is not affected, and it can be driven out of the water as soon as possible.

(2) When the instrument has an insulation alarm, turn off the vehicle key, disconnect the low-voltage power supply, evacuate the personnel and arrange system maintenance.

(3) After the vehicle is soaked in deep water for a long time, turn off the vehicle key, disconnect the low-voltage power supply, evacuate the personnel; pull the vehicle out of the water and drain it; arrange system maintenance.

Note: When handling high-voltage harness or high-voltage components, please bring high-voltage insulated gloves!

Sany Automobile Manufacturing Co., Ltd.

New Product Laser Cutting Machine C Series for metal tube

The Laser Pipe Cutting Machine have a wide processing range, and can be applicable to different kinds of material.

The laser generater is the BWT, the advantages are as below:

1.Fiber laser generator, using imported chips, with higher photoelectric conversion efficiency, lower power consumption
2.Deep research and development of core components: pump source, with 19 years of industry experience
3.High stability, low light decay, long service life
4.Its predecessor is the core supplier of most domestic laser manufacturers



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GUANGDONG CHITTAK INTELLIGENT EQUIPMENT CO.,LTD , https://www.nbctkcutting.com